Frequently Asked Questions

1. How quickly do I have to complete the course?

The course is completely self-paced, allowing you to complete it at your own speed. You also have access to the course for one year after purchase, giving you plenty of time to absorb the material and revisit any sections as needed.

2. What is your refund policy?

Our courses are packed with valuable information designed to support your educational, business, and personal development journey. As such, all courses are nonrefundable. However, if you feel the course is not the right fit for you, you may request a refund within 7 days of purchase. Refunds will be issued on a case-by-case basis.

3. Does the course come with support?

Yes! We provide support to all our students. If you have any questions—whether they relate to technical issues or general queries—you can email us, and we will get back to you within 24 to 48 hours.

4. Will I receive a certificate upon completion?

Yes, upon successfully completing the course and any associated assessments, you will receive a certificate of completion. This can be a valuable addition to your resume or professional portfolio.

5. Can I access the course on multiple devices?

Absolutely! Our courses are designed to be accessible from any device—be it your computer, tablet, or smartphone. As long as you have an internet connection, you can log in and continue learning from wherever you are.

6. Are the courses suitable for beginners?

Yes, our courses are tailored to suit a range of skill levels, including beginners. Each course includes step-by-step instructions and comprehensive resources to guide you through the learning process.

7. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards and PayPal. All transactions are securely processed to ensure your payment information is safe.

8. Can I preview the course content before purchasing?

We do not offer full previews of our course content, but you can find detailed descriptions, course outlines, and sample lessons on the course page to help you decide if it’s the right fit for you.

9. How do I access the course after purchase?

Once your payment is processed, you will receive an email with login instructions. You can access your course immediately through our learning portal.

10. Can I share my course login with others?

No, your course login is for individual use only. Sharing login details violates our terms of service and could result in your access being revoked without a refund.

11. Are there any prerequisites for taking the course?

Most of our courses are designed with no prerequisites, making them accessible to anyone eager to learn. However, some advanced courses may require prior knowledge or experience, which will be clearly stated in the course description.

12. Can I interact with other students in the course?

Yes, we encourage community interaction. Many of our courses include discussion forums where you can connect with fellow students, share insights, and ask questions.

13. How do I know if this course is right for me?

We provide detailed course descriptions and objectives to help you assess whether the course aligns with your goals. If you have further questions, feel free to reach out to our support team for guidance.

14. What happens if I miss a live session?

If your course includes live sessions and you miss one, don’t worry. Recordings of live sessions are typically made available afterward so you can catch up at your convenience.

15. Are there any additional materials required for the course?

Some courses may require additional materials, such as software or textbooks. Any such requirements will be clearly listed in the course details, so you can prepare accordingly.

16. How do I contact customer support?

You can reach out to our customer support team via email. We aim to respond to all inquiries within 24 to 48 hours. Contact details can be found on our website’s support page.

17. Will I lose access to the course after a year?

Yes, access to the course is granted for one year after purchase. If you wish to extend your access, you may need to repurchase the course or inquire about extension options.

18. Can I get a discount on the course?

Yes, we offer discounts for students enrolling in three or more courses. Be sure to check our website or contact our support team for more details.

19. Are there any group discounts available?

Yes, we offer group discounts for organizations or teams interested in enrolling multiple participants. Please contact our sales team for more details and pricing information.

20. How can I stay updated on new courses and offerings?

You can stay updated by subscribing to our newsletter or following us on social media. We regularly post updates about new courses, special offers, and educational resources.

21. Can I share or download the course materials?

Course materials are designed to be accessed within our learning platform and are generally non-downloadable to protect the integrity of the content. Sharing course materials or login credentials is not permitted and may result in access being revoked.

22. Will there be any graduation ceremonies?

Yes, we plan to hold graduation ceremonies twice a year, either online or in person, depending on the circumstances. More information will be provided as the dates approach.

23. Are there any future language options for the courses?

Currently, all our courses are offered in English. However, we are working on expanding our offerings to include courses in Spanish and other languages in the future.

24. Can I hire an instructor for private group sessions?

Yes, some of our instructors are available for private group sessions, depending on their availability and your location. If you are interested, please contact our support team for more information.

25. Are your instructors available for special speaking engagements?

Yes, we have instructors and speakers available for special engagements, depending on location and availability. If you’re looking for a speaker for your event, please reach out to us to discuss details and pricing.

26. How can I leave a review after completing a course?

We highly value your feedback! After completing a course, you will receive an invitation to leave a review. Your honest opinion helps us improve our offerings and assists other students in making informed decisions.

27. Can I share my course experience on social media?

Absolutely! We encourage you to share your learning experience on social media. Don’t forget to tag us so we can see your posts and share them with our community.

28. Will the course content be updated regularly?

Yes, we strive to keep our course content up to date with the latest information and trends. Whenever significant updates are made, we notify students who are currently enrolled.

29. What are the benefits of enrolling in multiple courses?

Enrolling in multiple courses allows you to build a comprehensive skill set in a shorter amount of time. We offer discounts for students taking three or more courses simultaneously, making it a great option for those looking to maximize their learning experience.

30. Are the courses accessible worldwide?

Yes, our online academy is accessible to students anywhere in the world, as long as you have an internet connection. You can learn from the comfort of your home or wherever you may be.

Frequently Asked Questions Continued…

31. Who are the instructors and course creators?

Our courses are developed and taught by professionally trained, certified instructors and professors. Each faculty member is an expert in their field, bringing a wealth of knowledge and experience to ensure you receive high-quality education.

32. How do I know that the instructors are qualified?

We carefully select our instructors based on their credentials, expertise, and experience in their respective fields. All our instructors hold relevant certifications and qualifications, ensuring that you learn from professionals who are highly skilled and knowledgeable.

33. What are students saying about the courses?

We are proud to share that many of our students have expressed high levels of satisfaction with the courses. They have found the content to be practical, engaging, and impactful in helping them achieve their goals. Testimonials from satisfied students are available on our website, showcasing the positive experiences of those who have already completed our courses.

34. Who is the founder of the academy?

The academy was founded by a woman passionate about empowering others through education. With a strong belief in the power of learning, she has created this platform to help individuals, particularly women and youth, develop their skills and realize their potential.

35. Is the academy a nonprofit organization?

Our academy operates as a social enterprise, combining both nonprofit and for-profit elements. While we do charge for our courses to sustain the platform, we are committed to supporting women and youth who cannot afford to pay. For those who meet our qualifications, we offer the opportunity to take courses for free, ensuring that financial barriers do not stand in the way of education.

36. Can students receive financial assistance or scholarships?

Yes, we offer opportunities for financial assistance to qualified individuals. If you meet our criteria, you may be eligible to take our courses at no cost. We are dedicated to making education accessible to those who need it most. Eligibility Criteria for Free Course Access

At IMVA we are committed to making education accessible to everyone, regardless of their financial situation. We understand that not everyone can afford the cost of courses, and as part of our mission to empower women, youth, and military families, we offer a program that allows eligible individuals to take our courses at no cost.

1. Income-Based Eligibility

To qualify for free access to our courses, individuals must meet the following income criteria:

• Annual Income: Applicants must have an annual income at or below the U.S. Federal Poverty Guidelines. These guidelines are updated annually and vary based on household size. Please refer to the most recent U.S. Poverty Guidelines to determine if you qualify.

2. Special Consideration for Single Mothers

We recognize the unique challenges faced by single mothers. If you are a single mother, even if you have a job, you may still qualify for free course access if you meet the following criteria:

• Employment Status: You are employed but unable to afford the course fees due to financial constraints such as supporting children, paying for basic living expenses, or other significant obligations.

• Membership: Priority is given to those who are part of our RestoretoEmpower organization, Imagine Me Becoming Women’s Group, or Imagine Movement.

3. Support for Military Families

As part of our commitment to giving back to those who serve our country, we offer special consideration for military families. If you are a member of a military family, you may qualify for free course access under the following conditions:

• Active Duty or Veteran Status: Applicants must be part of a military family, with either the applicant or a close family member currently serving or having served in the armed forces.

• Financial Need: Military families facing financial challenges due to deployment, relocation, or other service-related circumstances are eligible for consideration.

This initiative is inspired by our personal connection to the military, as both the founder’s nephew and son proudly serve in the Air Force and Army.

4. Case-by-Case Consideration

If you do not meet the income-based, single mother, or military family criteria but still cannot afford the courses, you can apply for a special consideration. To do so, please email us at [Your Contact Email] with the following information:

• A brief explanation of your current financial situation.

• Reasons why you are unable to afford the course fees.

• Any other relevant information that may support your request.

Each request will be reviewed on a case-by-case basis, and decisions will be made based on individual circumstances.

5. Sponsorship Opportunities

If you are an individual or a business interested in sponsoring a student, we welcome your support. Sponsorships help us provide education to those in need, ensuring that financial barriers do not prevent access to learning. To discuss sponsorship opportunities, please contact us at [Your Sponsorship Contact Email].

6. Use of Course Fees

A portion of the fees collected from our courses is reinvested into our RestoretoEmpower organization. These funds are used to support women, youth, and military families, providing them with the resources they need to thrive.

Important Notes and Disclaimers

• Non-Discrimination Policy: Our eligibility determination process is conducted without discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status.

• Application Process: Submission of an application for free course access does not guarantee acceptance. All applications will be reviewed thoroughly, and applicants will be notified of the decision via email.

• Legal Disclaimer: The information provided on this page is for general guidance and is subject to change. The decisions made by [Your Academy Name] regarding eligibility for free courses are final and binding. By applying, you agree to hold [Your Academy Name] harmless from any claims or disputes arising from the application process or course participation.

• Sponsorship Disclaimer: Sponsorship contributions are voluntary and non-refundable. Sponsors do not have any control over the selection of beneficiaries.

We are dedicated to providing access to education for those who need it most, and we thank you for your understanding and cooperation in this process. If you have any questions, please feel free to reach out to us.